Watch the “Health Literacy: Making Communication More Understandable and Accessible” workshop here.

In this workshop, we will:

• Define health literacy
• Understand why it is important to make communication more understandable and accessible
• Learn about health literacy techniques and resources to develop and share information with your audience

Presenter:

• Chrissy Keating – UVM Health Network (UVMHN) Health Literacy Specialist. Chrissy has worked in Community Health Improvement at UVMHN for over 11 years. In her role as Health Literacy Specialist, she works with departments across the Network as a consultant on projects and initiatives to make sure communication is accessible and inclusive to our patient population. Chrissy received her Health Literacy Specialist Certificate from the Institute for Healthcare Advancement in 2022 and is currently studying for her CPACC (Certified Professional in Accessibility Core Competencies) from the International Association for Accessibility Professionals. In her free time, she enjoys year-round outdoor activities with her family, listening to her favorite podcasts, and sharing great food with family and friends.